Returns & Exchanges
At 2trendy, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period from the date you receive your order. All items must be returned in their original condition with all tags intact to qualify for a full refund or exchange.
Return Process
- 1.Register Your Return
Log in to our online return portal using your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging or a secure shipping box, ensuring the return form is included inside the package.
- 3.Ship the Package
Attach the provided prepaid return shipping label to the outside of your parcel and drop it off at your nearest authorized postal service point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.